COLD CUTS: Taking Customers on a Window Plant Tour
Window manufacturers treat you right when you visit their plant. Ours had a unique “limo” for us! I’m not sure how it came to be this way, but it seems that if you sell a nation-wide brand of windows, tradition dictates that you will make pilgrimages to their manufacturing plant with a group of builders. […]
What Color Do You See? Harnessing the Power of a Diverse Palette of Perspectives
On the topic surrounding business leadership, success often hinges on one’s ability to navigate through myriad perspectives, much like interpreting colors in a diverse palette. In this article, I discuss the subject of perception and color and how they can be seamlessly applied to everyday business collaboration, where embracing varied viewpoints is not just beneficial […]
Winter Worries: Keep Your Business Safe from Snow, Wind, and Hail
Winter weather is here, and while lumber businesses may be looking forward to a temporary reprieve from hurricane season, weather events in cold climates can be similarly threatening. This past winter, we saw a sizeable increase in wind, hail, and storm damage to businesses across the industry. As we work through another winter season, we […]
Implementing the Air Raid Offense for Sales with Bradley Hartmann
On Thursday, Dec. 7, LBM Expo attendees gathered for breakfast with Bradley Hartmann to hear an engaging, interactive presentation about how making three small practical changes to your sales leadership can drive new sales regardless of market conditions. Hartmann started by providing a historical perspective, highlighting the first football game, which took place in 1869 […]
THE BOMB SQUAD: “How Do Savvy Managers React When Sales People Aren’t Having a Nice Day?”
It’s a manager’s job to pick up on the ‘subtle hints’ salespeople drop when they’re upset, and Jim was clearly feeling troubled. “Do I have the word “sap’ tattooed on my forehead?” he exploded as he marched unannounced into my office. Getting back into the groove after a vacation is never easy, but Jim was […]
How to Keep Your Gen-X Employees
In a Harvard Business Review article, right before the pandemic unleashed workforce upheaval, the director of the Center for Analytics and Behavioral Research (CABER) at leadership consulting firm DDI wrote that 66% of Gen X leaders had received only one promotion or none in the previous five years. The author said the findings were surprising, […]
Developing the Next Generation of LBM
The topic of attracting, acquiring, and retaining next-generation talent has been one of the most talked about in the LBM industry for the last five years or more and will continue to be at the forefront in the future. It’s no secret that our workforce at the retail lumberyards, wholesale distributors, manufacturers, and builder/contractor levels […]
PAID IN FOOL: “How Do I Love Small Builders? Let Me Count The Ways.”
Everyone knows the Northeast is old-fashioned. There are many examples of this, and one of them is that LBM business in our area is still dominated by small to mid-sized builders. By contrast, my friend Otis, who ran a yard in the Atlanta area, says that 10 builders made up more than half his volume. […]
8 Tips for Modernizing Hiring in 2024
As talent acquisition continues to evolve, staying ahead of the curve is crucial for organizations aiming to attract and retain top-tier talent. Last year highlighted labor shortages, looming retirements and a demand for evolving skills. As 2024 begins, the traditional hiring approaches are being reshaped by technology, remote work dynamics and shifting employee expectations. This […]
10 Tips to Winterize Your Business
As winter approaches, it is crucial for small businesses to prepare for the challenges the season’s weather brings. Whether it’s potential property damage or changes in customer behavior, winter can significantly impact a company’s operations. This article provides 10 tips for effectively winterizing a small business. This document is not intended to be exhaustive nor […]