A caller claiming to be from Epicor contacted a business owner stating that they needed to restart one of the POS screens due to an error with processing items. The caller insisted they were hired by True Value/Do-It-Best to run field tests on credit card terminals.
This scenario seemed suspicious, as it mirrored a similar scam that occurred last year, where the same tactics were used to trick the business into running a $1,000 credit back onto a card. When the caller’s intentions were questioned, they quickly hung up.
Both Do-It-Best and Epicor have been made aware of this ongoing scam, as there has been an uptick in similar fraudulent activity. Always be cautious when receiving unsolicited calls, especially those asking for sensitive information or unusual requests.
If you receive a similar call, do not engage, and immediately contact the company directly through verified channels to confirm the legitimacy of the request.
About the Northeastern Retail Lumber Association (NRLA)
The NRLA was established in New York in 1894 by a small group of pioneering lumbermen who recognized the value of cooperation. Today, the NRLA is an 1,160 member association representing independent lumber and building material suppliers and associated businesses in New York, New Jersey, Pennsylvania, Delaware, Maryland, Washington, D.C., and the six New England states. Throughout our history, NRLA has provided leadership, support and community for lumber and building material dealers throughout the Northeastern United States. NRLA is an industry leader in education, legislative and regulatory reform, and member programs and services. We also produce the industry’s largest regional trade show, Lumber and Building Material Expo; as well as the IDEAS Show.
While the world has changed dramatically since 1894, NRLA’s mission has remained constant: “To unite, lead, represent, train, and provide a forum for the successful evolution of the independent lumber and building material dealers in the Northeast.”
NRLA is affiliated with ABMA (American Building Materials Alliance), which helps advocate on federal issues specific to the building material industry.
